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Quality Assurance

Quality Assurance

The IACBE implements a quality assurance process that integrates principles established by W. Edwards Deming and Michael E. Porter.

> The IACBE’s Quality Assurance Process

The IACBE’s Approach to Quality Assurance in Business Education

Quality AssuranceIn its accreditation reviews, the IACBE evaluates academic quality in terms of the mission-related performance of an academic business unit. In other words, the IACBE’s process of quality assurance focuses on the results or outcomes of an academic business unit's various educational processes instead of prescriptive standards pertaining to academic resources. In addition, given that the quality of an academic business unit’s performance depends on its efforts at continuous improvement to meet future challenges, the IACBE’s accreditation process fosters continuous quality enhancement and promotes improvement in the overall performance of an academic business unit.

A Deming-Porter-QMS Framework for Quality Assurance and Advancement

Quality AssuranceSince the overall performance of an academic business unit depends on the extent to which the unit effectively manages its entire range of activities and operations, the IACBE’s accreditation process applies a quality management systems (QMS) approach to evaluating and advancing academic quality in business and management education. The QMS approach to organizational success evolved out of principles that were first developed by W. Edwards Deming, the father of modern quality management, and is mainly concerned with continuous improvement in all aspects of an organization.

Furthermore, the outcomes resulting from an academic business unit’s educational processes pertain not only to the extent of student learning but also to the degree of an academic business unit’s “operational effectiveness” – a concept developed by Michael E. Porter that deals with the functional performance of an organization and that complements strategy in contributing to the overall success of the organization. Consequently, the IACBE’s accreditation process (1) examines the overall performance of an academic business unit in terms of both student learning outcomes and operational outcomes and (2) requires the integration of the results of outcomes assessment with the strategic planning processes of the academic business unit and its parent institution.

The IACBE’s combined Deming-Porter-QMS accreditation framework provides a distinctive “strategic continuous improvement system” for quality management and enhancement.

Quality AssuranceLearn More

Learn more about the IACBE’s Deming-Porter-QMS approach to quality assurance and advancement through specialized accreditation:

  • Defining Academic Quality

    Before we can talk about measuring, evaluating, and advancing academic quality in business and management education, we first have to define what we mean by “academic quality.” More

  • IACBE Accreditation and Quality Management

    The IACBE’s process of accreditation takes a Quality Management Systems approach to quality assurance and advancement. More

  • Continuous Quality Improvement and the Deming Cycle

    The IACBE’s process of quality assurance and advancement emphasizes continuous improvement based on the Deming "Plan-Do-Check-Act" Cycle. More

  • Michael Porter and Operational Effectiveness

    The IACBE’s quality assurance process also involves an evaluation of an academic business unit’s “operational effectiveness” – a concept developed and examined by Michael Porter. More

“The Diamond Standard for Quality Assurance in Business and Management Education”
Advancing Academic Quality in Business Education Worldwide

International Assembly for Collegiate Business Education | Advancing Academic Quality in Business Education Worldwide

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